myOrtho Group

MyOrtho, a premier orthodontic practice, aimed to enhance its digital presence and attract more patients by focusing on a robust lead generation strategy. The approach centered on utilizing targeted PPC campaigns, paid social media advertising, and advanced CRM tools to capture high-quality leads and convert them into new patients. By leveraging data-driven insights and personalized outreach, MyOrtho sought to optimize its marketing efforts, streamline the patient journey, and establish itself as the go-to choice for orthodontic care in its community.

The Challenge
01 // Business Goal

The Challenge

1. Attract High-Quality Leads: Increase the number of high-quality leads by targeting potential patients who are actively seeking orthodontic services. Overcome the challenge of reaching and engaging individuals who are most likely to convert into new patients.

2. Optimize Lead Conversion Rates: Improve the conversion rate of leads into booked consultations and treatments. Address issues such as low engagement rates and high drop-off rates in the lead nurturing process to maximize patient acquisition.

3. Maximize ROI from Digital Advertising: Efficiently allocate marketing budgets across PPC and paid social media channels to achieve a higher return on investment (ROI). Focus on optimizing ad spend to lower the cost-per-lead (CPL) while maintaining lead quality.

4. Enhance Digital Presence and Brand Awareness: Build a strong digital presence to increase brand awareness and visibility in a competitive market. Overcome the challenge of differentiating MyOrtho from other local orthodontic practices and establishing a reputation for exceptional patient care.

5. Streamline Lead Management and Follow-Up: Improve lead management processes using advanced CRM tools to ensure timely and effective follow-up with potential patients. Address the challenge of manual tracking and delayed responses that can lead to missed opportunities for patient acquisition.

02 // Strategy

The Solution

1. Targeted PPC Campaigns:

Tactics

High-Intent Keyword Targeting for Lead Capture: Developed Google Ads campaigns targeting high-intent keywords such as “best orthodontist near me,” “affordable braces,” and “Invisalign treatment.” These ads were designed to capture leads actively searching for orthodontic services and drive them to optimized landing pages.

Localized Search Ads to Enhance Visibility: Implemented localized PPC campaigns to target potential patients within a specific geographic radius around MyOrtho’s practice. This strategy focused on attracting local patients who are more likely to schedule consultations.

Smart Bidding Strategies to Maximize ROI: Utilized smart bidding strategies like Target CPA (Cost-Per-Acquisition) to optimize ad spend, ensuring the most cost-effective acquisition of high-quality leads. Continuous monitoring and adjustments were made to enhance performance and ROI.

2. Paid Social Media Advertising:

Tactics

Engaging Social Ads to Drive Awareness and Lead Generation: Ran targeted paid social media campaigns on platforms like Facebook and Instagram, focusing on demographics such as parents, young adults, and individuals interested in orthodontic treatments. Used engaging visuals, patient testimonials, and educational content to build trust and encourage inquiries.

Lead Generation Forms on Social Platforms: Leveraged Facebook and Instagram’s lead generation ad formats to capture leads directly within the platform, reducing friction and increasing conversion rates. Followed up with automated emails and calls to schedule consultations.

Retargeting Campaigns to Re-Engage Potential Leads: Implemented retargeting ads to reach users who visited MyOrtho’s website but did not complete a consultation request form. Dynamic ads showcasing patient success stories and special offers were used to re-engage these visitors and drive them back to the site.

3. Funnel Optimization with GHL (Go High Level):

Tactics

Automated Lead Funnels for Efficient Follow-Up: Developed automated lead funnels using GHL to streamline the follow-up process. Leads were automatically added to the CRM and segmented based on their actions, such as form completions or initial inquiries, to ensure timely and relevant follow-up communications.

Multi-Channel Communication Strategy: Leveraged GHL’s multi-channel capabilities to engage leads via email, SMS, and phone calls. Automated sequences were crafted to nurture leads at every stage of the funnel, from initial inquiry to consultation booking.

Lead Scoring and Prioritization for Focused Outreach: Implemented lead scoring within GHL to prioritize high-value leads based on engagement levels and readiness to book an appointment. This allowed the sales team to focus their efforts on the most promising opportunities, improving conversion rates.

4. Landing Page and Conversion Funnel Optimization:

Tactics

Optimized Landing Pages for Higher Conversions: Created dedicated landing pages optimized for each ad campaign, featuring clear calls-to-action (CTAs), patient testimonials, and detailed information on treatment options. These pages were designed to convert traffic into qualified leads effectively.

A/B Testing for Continuous Improvement: Conducted A/B testing on landing page elements such as headlines, CTAs, and form placements to determine the most effective combinations for maximizing conversions. Used data from these tests to refine and improve landing pages continuously.

Conversion Funnel Analysis and Adjustments: Regularly analyzed the performance of the lead conversion funnel to identify drop-off points and areas for improvement. Implemented changes based on these insights to streamline the patient journey and increase the overall conversion rate.

03 // Statistics

The Results

1. Targeted PPC Campaigns:

Results

70% Increase in High-Quality Leads: The targeted Google Ads campaigns focusing on high-intent keywords resulted in a 70% increase in high-quality leads within the first quarter. The ads effectively captured potential patients actively searching for orthodontic services, driving them to optimized landing pages and increasing the number of consultation requests.

45% Boost in Local Visibility: Localized search ads targeting a specific geographic radius around MyOrtho’s practice enhanced local visibility, leading to a 45% boost in website traffic from local searchers. This increase in local traffic translated directly into more booked consultations.

30% Reduction in Cost-Per-Acquisition (CPA): The implementation of smart bidding strategies like Target CPA optimized the ad spend, achieving a 30% reduction in CPA. This ensured a cost-effective acquisition of high-quality leads, maximizing ROI on the PPC campaigns.

2. Paid Social Media Advertising:

Results

60% Growth in Lead Inquiries from Social Channels: Paid social media campaigns on Facebook and Instagram generated a 60% increase in lead inquiries from targeted demographics, including parents, young adults, and individuals interested in orthodontic treatments. The engaging visuals and patient testimonials effectively built trust and encouraged inquiries.

50% Increase in Conversion Rates for Social Lead Forms: The use of lead generation ad formats on Facebook and Instagram resulted in a 50% increase in conversion rates. By capturing leads directly within the platform, the strategy reduced friction and streamlined the lead generation process.

35% Higher Re-Engagement from Retargeting Campaigns: Retargeting ads focusing on users who visited MyOrtho’s website but did not complete a consultation request form achieved a 35% higher re-engagement rate. The dynamic ads featuring patient success stories and special offers successfully brought back potential leads, increasing the likelihood of booking a consultation.

3. Funnel Optimization with GHL (Go High Level):

Results

40% Improvement in Lead Follow-Up Efficiency: The automated lead funnels developed using GHL streamlined the follow-up process, resulting in a 40% improvement in follow-up efficiency. Leads were promptly added to the CRM and segmented for timely, relevant follow-up, increasing engagement and reducing drop-off rates.

30% Increase in Consultation Bookings from Multi-Channel Engagement: The multi-channel communication strategy leveraging GHL’s capabilities to engage leads via email, SMS, and phone calls led to a 30% increase in consultation bookings. Automated sequences nurtured leads effectively, guiding them through the funnel from initial inquiry to booking.

25% Higher Conversion Rate from Prioritized Lead Outreach: Implementing lead scoring within GHL allowed the sales team to focus on high-value leads, resulting in a 25% higher conversion rate. Prioritizing outreach to the most promising opportunities improved overall campaign effectiveness and resource allocation.

4. Landing Page and Conversion Funnel Optimization:

Results

50% Increase in Landing Page Conversion Rates: Optimized landing pages tailored to each ad campaign led to a 50% increase in conversion rates. The use of clear calls-to-action, patient testimonials, and detailed treatment information effectively converted traffic into qualified leads.

35% Improvement from A/B Testing on Key Elements: Continuous A/B testing of landing page elements such as headlines, CTAs, and form placements resulted in a 35% improvement in conversion rates. Data-driven insights from these tests helped refine landing pages, making them more effective at capturing leads.

20% Reduction in Funnel Drop-Off Rates: Regular analysis and adjustments to the lead conversion funnel based on performance data reduced drop-off rates by 20%. Streamlining the patient journey and removing friction points enhanced the overall user experience and increased the conversion rate from inquiry to consultation.

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